Kubilo
A widescreen monitor on a wooden restaurant counter shows Kubilo's live order board, next to a phone on a stand, a receipt printer, and a mini PC.
Born in Miami · Built for Florida's independent restaurants

The AI-powered POS fromright here in Florida

Missed calls are missed orders. Kubilo's AI answers every call and sends the order straight to your kitchen — on its own, or as part of the full Kubilo POS. And the team behind it is a short drive away, not a call center.

PhoneQRWebsiteWalk-inMarketingAnalytics— all in one Kubilo.

One dinner rush, two very different nights.

WITHOUT KUBILO

One line, one pair of hands.

  • The phone is glued to your ear — every other caller hears a busy tone and orders next door.
  • Walk-ins pile up at the counter with nobody free to take their order.
  • Some give up and leave — and the one-star review outlives the dinner rush.
  • Every missed call and walk-out is money straight off the register.
Rush hour without Kubilo: one staffer on the phone, other callers hit a busy line, waiting walk-ins leave.
WITH KUBILO

Every order lands.

  • The AI answers every call at once — your line is never busy, in English or Español.
  • Tickets print straight to the kitchen, numbered and in order.
  • The counter keeps moving: staff serve walk-ins while guests order by QR.
  • The register keeps ringing — the revenue you used to lose stays yours.
Rush hour with Kubilo: the AI answers every call at once, tickets flow to the kitchen, staff serve the counter calmly.
WATCH · ORDER DEMOS

Want to hear it?
One AI, two languages.

Two sample calls recorded with native speakers, plus two full ordering demos. The AI picks up, takes the order, and confirms it back.

English
AI Phone Order Demo · English
Full ordering demo in English
Español
AI Phone Order Demo · Español
Full ordering demo in Spanish
LISTEN IN · SAMPLE CALLS
Hi, I'd like to place an order...
English
AI Phone Order · English
Sample call with a native English speaker
0:00--:--
Hola, quiero hacer un pedido...
Español
AI Phone Order · Español
Sample call with a native Spanish speaker
0:00--:--

One AI-powered system for every order

Your channels

PhoneQR (dine-in & pickup)WebsiteWalk-inKubilo

Everything you need to run service

Each feature is built to save time and stop lost orders.

Kubilo's AI phone screen: a live call with the caller's name and pickup tag, a waveform with the live transcript underneath, the recognized order items listed beside it, and a Transfer to staff button.

AI phone answering

Never a busy line
Kubilo's delivery screen: one order card listing its dishes, a Delivery/Pickup toggle and a Send for delivery button, beside another order already on its way — a map showing the courier's live position along the route, and a four-step status bar from Requested to Delivered.

Delivery, built in

One screen, door to door
AI marketing dashboard with three suggestion cards: combo, promo, and price optimization.

AI marketing assistant

Sell smarter
Marketing · Watch the storyVideo · 1 min

Turn one-time diners
into regulars who keep coming back

See how the marketing module reaches past customers, lifts repeat orders, and brings the restaurant more sales — explained in one short video.

Reach past customers automatically — push holiday & promo offers in one tap
Lift your repeat rate — keep diners coming back
Drive more orders and revenue

Already have a POS you like? Run the AI phone assistant on its own — no rip-and-replace. Ready for more? The full Kubilo system is the same team and the same kitchen board.

Any order, any channel —
handled intelligently

One order, from any channel, handled intelligently end to end.

1

Order comes in

Phone, QR, website, or walk-in — any channel.

2

Kubilo understands it

The system normalizes every order: dine-in keeps the table number, pickup keeps name & phone. AI handles phone orders in English and Spanish.

3

Routed to the kitchen

It lands on the live board with the right badge and auto-prints a ticket.

4

Tracked to ready

Staff move it across the board until it's ready — everyone sees the same real-time status.

A phone QR order, a tablet order board, and a receipt printer working together on a counter.
By restaurant type

Different kitchens, same ringing phone

Four kinds of restaurants, four kinds of dinner-rush chaos. Pick yours and see what Kubilo takes off your hands.

In the dinner rush, the hands packing orders are the same hands answering the phone — and it rings while you're halfway through bagging.

Every call gets answered, and the order lands straight in your ticket flow. The kitchen keeps cooking — nobody has to stop and pick up.

One pie is a stack of choices — size, crust, toppings, how it's cut. The customer reads out a long list, and one missed detail means remaking the whole thing.

Each choice is confirmed against your menu, one by one. The ticket that reaches the kitchen is the exact build the customer asked for.

Long roll names, combo sets, allergy notes. Staff repeat everything back while the next call keeps ringing.

Multiple calls are answered at once, dishes match your own menu names, and every note and allergy lands on the ticket word for word.

Big volume, endless customizations — sweetness, ice, toppings — and the bar picks up the phone with machines running in the background.

The phone no longer costs the bar a pair of hands. Every customization lands on the ticket, and the status follows the drink to pickup.

JacksonvilleOrlandoTampaFort LauderdaleMiami

Jacksonville · Orlando · Tampa · Fort Lauderdale · Miami

Born in Miami · For Florida kitchens

Not just a vendor —
your local AI partner

Your local partner for smarter restaurant operations — priced for independent kitchens, not enterprise chains.

  • Miami HQ
  • Florida-wide
  • Built for independents
Serving all of Florida

Support that shows up — in person

We focus on Florida — so a real technician can visit your restaurant face to face, at least once a month. Setup is just the start, and it's always free.

A friendly Kubilo support technician in the restaurant, smiling and pointing at the live order board on a counter tablet.
  • A real technician, on-site

    Not a chatbot or a ticket queue. A person comes to your restaurant and helps you face to face.

  • At least once a month

    Regular in-person visits, ongoing — so everything keeps running smoothly long after launch.

  • Always free

    These visits are included in your service — no add-on, no surprise charge.

No hidden fees,
no fine print

No surprises — you'll know exactly what you're signing up for.

Pay on results — or go all-in

Pay only for the phone orders the AI actually completes. Running real volume? Our all-inclusive plan is built to cost you less as you grow.

No setup fee

Getting started costs nothing up front.

No long contract

No multi-year commitment to sign.

Cancel anytime

Stop whenever you like — no penalty.

OthersKubilo
Concurrent phone linesPaid extraIncluded
Multi-language supportLimitedYes
Dialects & heavy accentsNoYes
Monthly on-site visitPaid extraIncluded
HardwarePaid extraIncluded
Consumables / maintenancePaid extraIncluded
Setup / cancellation / inactivity feesPaid extraNone
All channels in one boardNoYes
AI ingredient forecastingNoYes

Frequently Asked Questions

What is Kubilo?
Kubilo is an AI-powered POS built in Miami for Florida's independent restaurants. Most restaurants start with the AI phone assistant — it answers every call and sends the order to the kitchen — and add the full system when they're ready.
Do customers still call my current number?
Yes — no number change. Set up call forwarding with your carrier and the AI answers your existing line. Turn it off anytime; the number stays yours.
What languages does the AI speak?
English and Spanish — and it handles dish names and accents well. Your menu is loaded in advance, so the AI knows every dish you serve.
What happens when several calls come in at once during rush hour?
The AI answers multiple calls at the same time — the line is never busy.
What if a customer wants to talk to a human?
Turn on human transfer in your dashboard and enter your phone number. When a caller asks for a person, the AI transfers the call instantly.
What if someone calls after closing?
The AI follows your business hours: after hours it politely tells callers when you open, and doesn't take orders it shouldn't.
Do I need to notify you when I change my menu?
No. Edit your menu in the dashboard and the AI syncs automatically — the very next call uses the new menu.
How do I review the orders the AI takes?
Every call comes with a recording and a written summary, available in your dashboard anytime.
Which AI model do you use?
We always run the best-performing combination of models available and keep upgrading it — you never have to think about it.
I already have a POS. Can I use just the AI phone agent?
Yes — that's how most restaurants start. See "One AI-powered system" above.
How do I get started, and how long does it take?
Reach us through the contact section below to schedule a visit. Setup takes 1–2 business days on average; a technician handles installation on site.
Do I need to prepare any equipment?
No preparation needed — the technician installs and configures the required equipment on site, ready to use.
What if my staff and I aren't tech-savvy?
The interface is in English and Spanish, with separate logins for owner, cashier, and kitchen. We walk your team through everything during setup.
What if the equipment has issues or doesn't perform well?
Contact us and we'll send a technician for on-site adjustments until you're satisfied — or you can cancel anytime.
What if I want to cancel partway through?
Contact us to schedule equipment pickup, switch off call forwarding, and everything goes back to how it was.

Want to see Kubilo live?

We'll walk you through it and answer anything.

Fill in at least one — phone or email.

contact@kubilo.com+1 (850) 498-1999

Live support: Mon–Fri, 9:00 AM – 5:00 PM ET